Showing posts with label help. Show all posts
Showing posts with label help. Show all posts
Thursday, April 20, 2017
Important Skills Students Need for the Future that we need to help them learn
Important Skills Students Need for the Future that we need to help them learn
Back in January of 2012, I published a post entitled "10 Important Skills Students need for the Future" in which I described what I, and other research, felt were the 10 most important skills for students to learn.
The list:
- Sense-making. The ability to determine the deeper meaning or significance of what is being expressed
- Social intelligence. The ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions
- Novel and adaptive thinking. Proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based
- Cross-cultural competency. The ability to operate in different cultural settings
- Computational thinking. The ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning
- New-media literacy. The ability to critically assess and develop content that uses new media forms and to leverage these media for persuasive communication
- Transdisciplinarity. Literacy in and ability to understand concepts across multiple disciplines
- Design mind-set. Ability to represent and develop tasks and work processes for desired outcomes
- Cognitive load management. The ability to discriminate and filter information for importance and to understand how to maximize cognitive functioning using a variety of tools and techniques
- Virtual collaboration. The ability to work productively, drive engagement and demonstrate presence as a member of a virtual team
I also posted this list this past January that came from employers:
- Problem Solving Skills
- Positive Thinking
- Creative/Innovative
- Multi-tasking
- Initiative
- Cultural Sensitivity
- Accepting Responsibility
- Team Working
- Empathy
- Communication
- Time Management
- Professional Manners
Edudemic has released a list of the 8 Skills Students Must Have for the Future. The article also has some tips for teaching these skills.
- Leadership
- Digital Literacy
- Communication
- Emotional Intelligence
- Entrepeurship
- Global Citizenship
- Problem Solving
- Team Working
Most of these lists cross over with each other, but are all important. Project Based Learning can help students develop skills such as team work, communications, problem solving, creativity, etc, while technology can also help by providing students with new opportunities to communicate, learn with others, and be creative.
There are some articles on this blog that can also help. See below and search the blog for what you are looking for.
Related:
10 Technology Skills Every Student Needs for the Future
21st Century Skills resources
The 10 Most Important Work Skills in 2020
Project Based Learning resources
WPI Plan - a great educational model
Project Based Learning resources
WPI Plan - a great educational model
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This post originally appeared on Educational Technology Guy
Feel free to share summaries and links to these articles, but do not copy and repost entire article.
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Tuesday, March 14, 2017
How to Use an Online IT Help Desk
How to Use an Online IT Help Desk

The easier it is for you to access an online help desk to inform their technicians of the networking or computer issue you are having, the quicker the issue can be resolved. IT help desk sites are all different, but most work in very similar ways.
Instructions
Submit a ticket, send an e-mail or establish a chat connection depending on the severity of your issue and what options are available on the IT help desk website. Some IT help desks charge money for assistance if it is during certain hours of the evening or if the situation is complex. Establish a chat connection for an immediate resolution for your issue.
Download the necessary software to open the chat script between you and the help desk technician. For example, Log Me In Rescue is a software that allows you and a technician to chat and for him to obtain certain details about your computer and operating system to troubleshoot. Download this or similar software when prompted form the help desk. Store the file to the desktop. The software will extract and install.
Tell the technician as much information as possible about your situation so he can actively troubleshoot. Be sure to list the time and frequency of the malfunction as well as the programs that are currently open and being affected.
Accept the terms and conditions when prompted if the technician needs to access your computer remotely. Many help desks allow a technician to remote access and view your files or your computer. This may be necessary to handle difficult tasks of perform certain tests on your system.
Read more: http://goo.gl/5Chv2
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