Saturday, March 25, 2017
HP LaserJet Error Messages F M
HP LaserJet Error Messages F M
Message on printer display | What it means | What to do |
FILE SYSTEM IS FULL | The disk file system is full. | 1. Delete all unnecessary files from the EIO disk and then try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.) 2. Advise the customer to increase the permanent storage (use a larger EIO disk or add a RAM DIMM). |
FLASH DEVICE FAILURE | The flash DIMM had a critical or fatal failure. | 1. Reseat the flash DIMM and ensure it is locked into place. 2. Remove the flash DIMM and replace it with a new one. 3. The formatter could also be bad; replace formatter if needed. |
FLASH FILE OPERATION FAILED | The requested operation could not be performed (for example, attempting to download a file to a nonexistent directory). | 1. Check the file name and the directory name. 2. Reseat the flash DIMM. 3. Retry the operation. |
FLASH FILE SYSTEM IS FULL | The flash file system is full. | Delete unnecessary files from the flash DIMM and try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.) |
FLASH IS WRITE PROTECTED | The flash DIMM is protected and no new files can be written to it. | Disable the write protection through HP Resource Manager. |
HP TONER DETECTED alternates with PRESS GO TO CONTINUE | The printer has detected that the toner cartridge is not a genuine HP toner cartridge because it does not see or recognize the toner cartridge’s identification (model, manufacturing date, and serial number). | 1. Make sure the toner cartridge is a genuine HP toner cartridge. A non-HP toner cartridge will produce this error. Any printer repair required as a result of using non-HP toner is not covered under the printer warranty. 2. If the HP toner cartridge is new, the Elabel (cartridge memory) is missing or has been tampered with. 3. If the HP toner cartridge is used, the printer will not recognize the cartridge until 20 pages have been printed. After 20 pages have been printed, the error message disappears. 4. If the HP toner cartridge is used, and the error message remains after 20 pages have been printed, the cartridge has previously run out of toner. Replace the toner cartridge. |
INPUT DEVICE CONDITION [XX.YY] | An input paper-handling device has a condition that needs attention before printing can resume. 1st X = Device number in chain 2nd X= Device type (three types): 1 = Input 2 = Output 3 = Stapler/stacker unit YY = Device specific error | 1. Turn the printer off. 2. Disconnect the cable to the input paper handling devices and then reconnect it. 3. Ensure the device is properly connected and any doors or paper guides are properly closed. 4. Turn the printer on. 5. See the documentation that came with the paper-handling device for assistance. |
INSTALL DUPLEXER | The printer is unable to print the current job because the duplexer is not installed or not inserted correctly. | 1. Turn the printer power off. Install or reinsert the duplexer and ensure it is fully seated. 2. Ensure the right-angle power cord is used for the printer. |
INSTALL TONER CARTRIDGE | The toner cartridge has been removed and must be reinstalled for printing to continue. | Reinstall the toner cartridge and ensure it is fully seated. The high voltage power supply might also cause this error. |
INSTALL TRAY [X] | The printer is unable to print the current job because the specified tray [X] is open or not inserted correctly | 1. Reinsert the specified tray. 2. Check for damaged tabs on the right side of the tray. 3. Check for damaged tray sensor switches in the printer. 4. Replace the PCA controller in the feeder |
LOADING PROGRAM [NUMBER] alternates with DO NOT POWER OFF | Programs and fonts can be stored on the printer’s file system. At startup time, these entities are loaded into RAM. (These entities can take a long time to load into RAM depending on the size and number of entities being loaded.) The |
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